Privacy Policy

Welcome to SMSF Setups Australia (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at info@smsfsetupsaust.com.au.

This Privacy Policy applies to all information collected through our website https://www.smsfsetupsaust.com.au/, and/or any related services, sales, marketing, or events (we refer to them collectively in this privacy notice as the “Services”).

Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Disclose to Us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Contact Information: such as name, email address, phone number.

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

2. HOW DO WE USE YOUR INFORMATION?

In Short: We process your information for purposes based on legitimate business interests, the fulfilment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Services for a variety of business purposes described below.

• To send you marketing and promotional communications.
• To respond to your inquiries and solve any potential issues you might have.
• To protect our Services from fraud and abuse.
• For other business purposes, such as data analysis, identifying usage trends, and to evaluate and improve our Services, products, marketing, and your experience.

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We do not share, sell, rent, or trade any of your information with third parties for their promotional purposes. We may process or share your data that we hold with the following third parties.

• Website Hosting: Our website is hosted on Netlify. Netlify may collect standard server logs, including IP addresses, for security and operational purposes. You can find more information in Netlify’s Privacy Policy.
• Website Analytics: We use Google Analytics to monitor and analyze the use of our Services. Google Analytics tracks and reports website traffic. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on.
• Other Google Services: We may use other Google services (such as Google Fonts or Google Maps) on our website. Use of these services may result in your data, such as your IP address, being sent to Google. This data is processed in accordance with Google’s Privacy Policy.
• Artificial Intelligence Services: We may use services from OpenAI to power certain features on our website (e.g., chatbots, content generation). When you interact with these features, the information you provide (such as text prompts) may be sent to OpenAI to be processed in order to provide a response. We do not send your personal contact information unless it is explicitly part of your prompt. For more information, please review OpenAI’s API Data Usage Policies and Privacy Policy.

We may also share information with other third-party vendors, consultants, and service providers who perform services for us or on our behalf and require access to such information to do that work, but only when necessary to provide the Services.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy

5. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. WHAT ARE YOUR PRIVACY RIGHTS?

You may review, change, or terminate your account at any time. You have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please contact us at info@smsfsetupsaust.com.au

7. UPDATES TO THIS NOTICE

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Last Updated” date and the updated version will be effective as soon as it is accessible.